AI automation · Custom IT service

What we solve

Any problem or idea is welcome: a process that is slow, expensive or dependent on manual work. These are the ones we see most.

Where the problems usually are

Communication and email

Incoming messages sorted, answered or routed, and follow-ups that do not depend on someone remembering.

AI agents and assistants

Agents that read, decide and act inside your tools: answering questions, preparing drafts, completing multi-step tasks, with every action logged.

Documents

Reading, extracting, checking and filing documents that people now process by hand.

Company knowledge

Search and answers over your own files and data.

Data analysis

Analysis and reporting on data the business already has.

AI strategy and review

Where AI is worth the effort in your business and where it is not, before anything is built.

Internal and legacy tools

Spreadsheet processes and old systems replaced with software built for the job, with AI where it helps.

Platforms and integrations

Web applications, services and data pipelines, connected to the systems you already use.

Internal workflow automations

Orders from email

Operations
The problem
Orders from email, PDF and chat are retyped by hand.
How it works
AI reads the message and its attachments, creates the order in your system and drafts the confirmation for you to approve.
What to expect
No retyping, and no order missed.

Invoice entry

Finance
The problem
Supplier invoices and receipts are entered line by line.
How it works
AI reads each document, checks it against the order and prepares the entry for the accounts.
What to expect
You only see the invoices that do not match.

Inbox under control

Workflow
The problem
Email, chats and paperwork take up the evenings, and important things slip.
How it works
AI sorts what comes in, answers the routine messages, tracks deadlines and shows you only what needs your decision.
What to expect
Less time in the inbox, and nothing forgotten.

Document agent

Knowledge
The problem
Answers are buried in contracts, price lists and past projects.
How it works
An agent works across all your documents: it answers with the source linked, compares documents, finds terms and deadlines, and drafts new ones.
What to expect
Answers in seconds, with the source shown.

Reports and analysis

Management
The problem
Seeing how the business is doing means opening several systems.
How it works
AI writes a weekly summary from your data and, when you ask, digs into trends and causes.
What to expect
One page to read, and answers to questions nobody had time to ask.

External workflow automations

Lead replies

Sales
The problem
New enquiries wait a day for a reply, and some get none.
How it works
AI replies in the channel the enquiry came from, qualifies it, offers a call time and records it.
What to expect
No enquiry left unanswered.

Quotes

Sales
The problem
Each quote is put together by hand from a free-text request.
How it works
AI builds the quote from your price list and past offers. You approve it, and AI follows up.
What to expect
Quotes go out the same day.

Payment collection

Finance
The problem
Invoices go out late, and chasing payments feels awkward, so it does not happen.
How it works
AI sends invoices when the work is done, matches incoming payments and sends polite reminders for overdue ones.
What to expect
Money comes in on time, without awkward calls.

Customer assistant

Customer service
The problem
The same customer questions take up the day.
How it works
AI answers by email, chat or Telegram from your real data: orders, prices, availability, bookings. Anything unusual goes to a person with the context attached.
What to expect
Only the unusual questions reach you.

Research and screening

Research
The problem
Checking a deal, a supplier or an idea takes hours of digging, and watching the market never stops.
How it works
AI researches and gives a first assessment of a deal, property or idea, and alerts you when something in your market changes.
What to expect
Faster decisions, and nothing important missed.

AI does the work. You stay in control

Built into every system we deliver.

A person has the last word

By default, a person approves anything that reaches a client or your accounts. Doubtful cases go to a named person with everything attached.

Every action logged

Each decision and each change is on record, so you can always see what happened and why.

Answers with sources

Assistants show the document behind each answer, and say so plainly when they do not know.

Documents into records

Emails, PDFs, scans and photos become clean, structured data. Unclear reads wait for review.

One version of the numbers

Your CRM, accounting and spreadsheets are kept in step and checked automatically, not at month end.

Runs where you already work

Inside your email, chat, spreadsheets and accounting, so there is nothing new to learn.

Around the build

  • Training

    We show your people how to use what we build for them.

  • Maintenance

    We host it, run it and keep it up to date after launch.

  • Existing and new systems

    We connect to the systems you already use, legacy ones included, and build new software where nothing fits.

Questions before you write to us

We are not sure what could be automated. Can you help?

Yes. Describe what is slow or manual in your own words, and we work out where AI helps and where it does not. You leave the first conversation with a clear idea of what AI can do for your business.

Could we not do this ourselves with ChatGPT?

For one-off tasks, yes. A system that runs every day on your data, inside your tools, with checks on what it does, is engineering work.

What does it cost?

Each solution is priced for the problem. Talking it through, a first idea and the offer are free, and you get a fixed price in writing before work starts. How pricing works.

Will it work with the systems we already use?

Yes. We design each solution to fit into the tools and systems you already use, wherever possible. Nothing is replaced unless you want it to be or the solution depends on it.

Do we need technical people on our side?

No. You explain the problem. We handle the data, the systems and the AI, and show your people how to work with the new tools and flows.

What if the AI gets something wrong?

Every offer states what the system may do alone and what always goes to a person first. The AI tools we build have strict guardrails, with built-in supervision and checks. Anything unusual is passed to a person with the context attached, and every action is logged.

What happens to our data?

It stays confidential. We build solutions that keep your data private and do not expose it to third parties. You stay in control of your data.

Will it replace our staff?

No. It makes your people more effective. Routine work goes faster, they handle more and do it better, and their time goes to work that is worth more.

Who looks after it once it is running?

We do. We host it, run it and keep it up to date as a monthly service, so nobody on your side has to. You get a system that keeps working, and one team to call when you want something changed.

Tailored AI for business

Yours is not on the list? Tell us

You leave with a clear idea of what AI can do for your business.

Contact us